I tried the auto recovery form but it asks for info i do not have

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  seramaman · Member · Feb 29, 2020 at 7:01 am

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  Dear MacManX, I thank you for reaching out because i’m in a mean fix. My book is on hold for publishing with Amazon.com because none of its contents should be available online for free. The wordpress free blog site i created in 2013 https://serahmamanaquietknowing.wordpress.com/ has some of the content that is in my book now. I need to either shut down this wordpress site or be able to remove those particular poems that are in the book. I’ve have been blocked out of my own free wordpress account for some years. Now unfortunately, this is costing me the publishing of my book on Amazon. Please, i am literally pleading with you to help me here. The account hasn’t responded to the password i had created for it, nor is it recognizing emails i have, so i am not able to receive the change password link. Even the autorecovery form is asking for 3 things i do not have. And when i use my user name serahmaman, it insists i can reset password by email… but i don’t have the email anymore i guess because i’m not receiving a reset link in the two emails i do have active. This is a really cruel spot I’m in presently. Please please help either shut down https://serahmamanaquietknowing.wordpress.com/
  or help me log in so i can remove the poems i have included in my book.

  Thank you,
  looking forward to hearing from you.
  Seema Rahman
  Regarding https://serahmamanaquietknowing.wordpress.com/
  seebelow for communication about this same issue four years ago. I didn’t have a book to publish with Amazon on hold at that time.

  ——
  On Tuesday, 29 March, 2016, 11:33:27 pm IST, Shawna – WordPress.com <help@wordpress.com> wrote:

  Hi Seema,

  > Dear Shawna,Thank you so much for your reply. I am sending this same email from my (email visible only to moderators and staff) account in case that is the one you have on file. However, I did try all email accounts to recover my password on the link you sent me below (
  > WordPress.com › Lost Password) and it accepted none of them. I even tried the two emails that i no longer have access to which are (email visible only to moderators and staff) and (email visible only to moderators and staff). So i tried four emails (2 current – this one and yourcenter one- and the two defunct mentioned above) but the wordpress system at link you sent is not acknowledging any of them. There are no others i could have used for https://serahmamanaquietknowing.wordpress.com/ so I’m thinking something has gone wrong and I’m blocked out of wordpress by mistake.
  > Please help Shawna, if there is any other way… I’d really like to access this account again.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Feb 29, 2020 at 9:36 pm

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  Hi Seema, I can see that the reset emails are actually being delivered. Usually if the email address no longer works, we’d have a delivery error.

  Would you share here what email addresses you have tried, just in case it’s ending up in your spam/bulk/social folder instead of the inbox? Our forum software will automatically redact the email addresses for you, so that only staff can see them.

  Alternatively, you can try reaching out to passwordhelp@wordpress.com.