I tried the free trial how do I cancel it its just not what I need

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  karraigen · Member · Apr 10, 2015 at 3:27 am

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  Im looking to cancel my free trial?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 11, 2015 at 2:12 am

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  Hi there,

  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

  We will send you an email reminder one day before you will be charged.

  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  Are you logged in under the exact same username account that registered the blog and purchased the 14 day trial upgrade? That’s required to cancel the trial.

  Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund, and also disable auto-renew.

  Just in case you have trouble with this I also tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

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  pmciano · Member · Apr 11, 2015 at 1:22 pm

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  @karraigen

  I’ve removed your WordPress.com Premium Plan Trial, as requested.

  Let us know if you have any more questions :-)