I tried to change the admin email and URL at the same time

• 

  officialblacklaceburlesque · Member · Oct 9, 2025 at 10:09 pm

  • Copy link
  • Add topic to favorites

  I tried to change the admin email and the URL at the same time, and now I’m locked out. I got a confirmation email with a link to click to activate the site, but it’s not working. I assume it;s because I tried to change the URL at the same time to blacklaceburlesque.com. I’m not the account holder of the original site- my friend built it for me and gave me a login password. What can I do?

  The blog I need help with is: (visible only to logged in users)

• 

  mukeshoadcom · Member · Oct 10, 2025 at 7:55 am

  • Copy link

  Hi @officialblacklaceburlesque,

  I checked – your site is not hosted on WordPress.com. It’s self-hosted elsewhere.

  For self-hosted WordPress admin access issues:

  1. Contact your hosting provider – They can reset admin access
  2. Contact your friend (the account owner) – They set up the site and have hosting access
  3. WordPress.org support: https://wordpress.org/support/

  Important: Your friend who built the site has the hosting login and can fix this. They need to reset your admin email through the hosting panel.

  Guide: https://wordpress.com/support/com-vs-org/