I tried to set up an account I paid for the account with my visa. I have made 2 or three posts. You keep asking for payment. Can we get this settled? Thank you.
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I prepaid for this account before I tried to publish. I have published 2 or three times. You keep asking for payment. Whats up’
The blog I need help with is: (visible only to logged in users)
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Hello,
For payment related issues adding staff to look into it asap.
And sorry for inconvenience it cause. -
Hi there,
Can you explain what you mean that you prepaid for this account? The only time you’ll be asked to pay for something on WordPress.com is when purchasing an upgrade, and the account you’re using to post here has never bought anything from us. http://momajodotblog.wordpress.com/ is on our free plan, and we don’t even have a credit card on file for you which we could have charged.
You have added a plan and a domain to your cart, but you haven’t paid for anything yet. That is why the system keeps prompting you to complete your purchase.
You can do that by visiting the checkout page and providing payment information in the form there:
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