I tried to upgrade — not create a second site

  • Unknown's avatar

    i added a domain, not another site

    I tried to switch to a paid plan and link my wordpress.com site (that I’m almost finished building) to an existing domain name that I already own but instead, when I signed up for a paid plan and after I paid, wordpress created a SECOND SITE for me. I don’t want a second site. I want my site that I was building to be connected to my new paid plan and to be connected to my existing URL. I do not want two sites!!!!!!!!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hey there,

    I am only seeing a single site connected to your account. Can you share the URL for the site you intended to purchase the upgrade for? This will help us better assist with this issue.

    Thanks, looking forward to hearing from you.

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