i try to renew my expired domain

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  pmunchun · Member · May 14, 2017 at 9:29 am

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  i try to pay but i dont get it the right wat to get my domain back pls help

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · May 14, 2017 at 9:40 am

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  Hi,
  Your domain is in redemption period.

  Redemption Period:
  After the grace period ends, your domain enters the redemption period, the length of which can vary. This means the domain name can still be renewed, but there is an $80.00 redemption fee required in addition to the normal renewal cost. (This is standard practice for domain registrars.)

  It’s important to note that during the redemption phase, domains can be included in expired-domain auctions, where another party can bid on your domain name. If the domain is claimed by someone else in an auction, you will not be able to renew. If you made a payment in attempt to reclaim the domain out of redemption and were unsuccessful, you will get a refund.

  To know more about Domain Expiration and Redemption, please read the link below
  https://en.support.wordpress.com/domains/domain-expiration/

  I am also tagging a staff member to help you regarding the same.

  Thank you.

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  pmunchun · Member · May 14, 2017 at 11:05 am

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  can teach me step by step making payment to renew back my domain

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  pmunchun · Member · May 14, 2017 at 12:43 pm

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  Jist sent me the renew link and how pls explain it step by step

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  pmunchun · Member · May 14, 2017 at 12:43 pm

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  Service so slow bro….make it fast ok

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  gemmacevans · Member · May 15, 2017 at 11:20 am

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  Hi pmunchun,

  There are two domains on your account: wkeonline.com and benzolinksb.com.

  Both of these domains are in the redemption period:

  Domain Expiration

  Do you want to recover both domains?

  Let me know and we’ll from there.

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  pmunchun · Member · May 15, 2017 at 5:44 pm

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  I just want to continue renew benzolinksb.com

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  gemmacevans · Member · May 16, 2017 at 8:23 am

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  Hi pmunchun,

  Thanks for confirming. benzolinksb.com expired on 2017-03-28 and is currently in the redemption period:

  Domain Expiration

  We can try to recover your domain but an $80 redemption fee will need to paid in addition to the regular domain renewals costs ($26).

  If you agree to these costs I can generate a payment request for the amount. Once that has been paid, we can start the process of trying to get your domain back. You will be fully refunded if recovery fails after you’ve paid the redemption fee.

  If you do not want to pay the fee, you can wait until the domain is released but you may not be able to get it back if it is purchased at auction during this time.

  Please let me know what you would like to do as soon as you can.

  Thanks!

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  pmunchun · Member · May 17, 2017 at 2:19 am

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  yes im agree pls generate payment request with amount just for http://www.benzolinksb.com

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  gemmacevans · Member · May 17, 2017 at 9:09 am

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  I’ve sent a payment request to the email address on your account — just for benzolinksb.com. Please let me know if you don’t receive it.

  Once that has been paid, I’ll contact our domain registrar.