I updated my theme now my customized page is gone

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  mshatto7 · Member · Mar 26, 2020 at 2:33 am

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  Please help me restore my customized content!

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  staff-mckluskey · Staff · Mar 26, 2020 at 10:19 am

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  Hi there!

  I don’t see any sites under your account, what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  mshatto7 · Member · Mar 26, 2020 at 10:29 am

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  The website is Bingyols.com

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  staff-mckluskey · Staff · Mar 26, 2020 at 12:03 pm

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  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Макхост.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.