I used a deactivated yahoo email address as my email address

  • Unknown's avatar

    I created the exact blog that I wanted. It is up and running. I tried to create my first post and it told me that I needed to click the confirmation button first. Yahoo says my email is deactivated and will not let me check it. WordPress will not let me change the email address without clicking an email in the yahoo account that is deactivated.
    I don’t want to start over!! Can an admin change my email address in the system to an active email account?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Provide both the incorrect email address and the correct one here please and I’ll tag this thread for Staff assistance. The software will redact ie. HIDE the email addresses so only Staff can see them. After you do that subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Thanks timethief!!!!! I really appreciate it! let me see if I can figure this out.

  • Unknown's avatar

    incorrect ad= (email visible only to moderators and staff)

    correct=(email visible only to moderators and staff)

  • Unknown's avatar

    Thanks for the email addresses and please be patient while waiting.

  • Unknown's avatar

    If it can be fixed to use the new address I can be patient. I am so glad it can be fixed. Thank you!!

  • Unknown's avatar

    It can be fixed for sure but it will take time for Staff to work their way forward to this thread.

  • Unknown's avatar

    Well, it is good that will take them a minute to see it – Yahoo deactivated that new email right after I made it!!

    Please make the “correct email address” (email visible only to moderators and staff)

    Yahoo seems to be having technical difficulties today!

  • Unknown's avatar

    Hi there! You can update the email address we send your activation link to here:

    https://wordpress.com/me/account

    Or by selecting “Send to another email address” in the alert at the top of your dashboard:

    http://drp.mk/i/yTPghNzF9Z

    Let me know if you have trouble with that!

  • Unknown's avatar

    Shawna, no – I helped her try that SEVERAL times and it kept telling me to check the deactivated email.

    Can you please manually confirm her blog and change her email address to (email visible only to moderators and staff) ?? I tried to help her and WordPress keeps telling us to go the an email account that Yahoo! told me they will not allow her to access.

  • Unknown's avatar

    When I ask it to send to another email address, it takes me to the “me/account” page and says “email change pending, go to your email to confirm.”

    Yahoo! will not allow me access to that account, because it is deactivated. Can you change the email for me to (email visible only to moderators and staff) ?

  • Unknown's avatar

    Hi @debrasmithdobie,

    There are two issues going on here. First, you have blocked emails from WordPress.com here:

    https://wordpress.com/me/notifications

    At the bottom of that page, please uncheck the option for “Block Emails” at least until we get your account verified.

    Next, navigate to this page:

    https://wordpress.com/me/account

    Since the emails were blocked, I have cancelled the email change. Please re-enter the correct email address in that field. When you click Save Account Settings at the bottom of that email, we’ll send a notification to the new email address (the correct one) asking for you to confirm that address. Please let me know if you do not receive it after following these steps!

  • Unknown's avatar

    @jeremeylduvall
    THANK YOU!
    I just logged in and got it all straightened out. It let me make my first post. :)

  • The topic ‘I used a deactivated yahoo email address as my email address’ is closed to new replies.