I want a refund
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I want to delete my account permanently
The blog I need help with is: (visible only to logged in users)
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I will like my account deleted permanently and a refund of the money taking out from my account.
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel any upgrade and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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You tagged for Staff and it is the weekend and they have a backlog. What’s required is your patience as Staff work through all forum threads tagged for their attention and through all email support tickets in chronological order based on datestamps and timestamps – first posted first served, as would be expected.
How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.
Please don’t bump your thread here by posting into it again because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamps forward and it takes longer to get a response.
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There are many bloggers who posted before you waiting as well for Staff help and posting here again simply sent this thread to the back of the queue.
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Hi there,
I found that the domain was in another account, so I have emailed the address on that account for verification. Please check your email and respond from there if you have any questions.
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Yes, I sent it there. Please check even your spam/junk/social folder. It was accepted by your email client. If you can’t find it, try contacting the Gmail support team to see if they blocked emails from us. Make sure to whitelist all emails from *.wordpress.com.
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