I want a refund

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  lynnvictoriah · Member · May 3, 2020 at 12:34 pm

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  I thought the pricing was monthly. I need a refund during this pandemic.

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  satpal1313 · Member · May 3, 2020 at 1:49 pm

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  Hi there,

  If your WordPress.com purchases are under refund window, you can cancel them from your purchases page: https://wordpress.com/me/purchases/

  You can refer this guide for canceling the purchase and refunds: https://wordpress.com/support/manage-purchases

  I am also tagging this thread with modlook for the attention of the support team.

  Please be patient while someone from the support staff gets back to you on this.

  Hope this helps!

  Cheers!

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  fstat · Staff · May 4, 2020 at 10:48 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?