I want a refund NOW.

  • Unknown's avatar
    smalltownkidsclothes · Member ·

    I opened my account with the $99 account and then upgraded to the business which was $199. All in the same day I realized websites are not for me so I chose to cancel. I was able to cancel the business and get my $199 back but nowhere can i cancel the $99 because it says I have a free account. Meanwhile I don’t have a free account because my credit card still reflects the $99 charge but my account says free account. I want my hundred dollars back ASAP. I’ve been trying to get this resolved and clearly this is the only route to take to do so. Please just refund my money so I can move on from this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pedger · Member ·

    Hi

    Please follow the instructions on https://en.support.wordpress.com/refunds/ to get your refund.

    If this instructions doesn’t fit you problem, only the staff can help you, so then I would recommend to you to tag this topic as “modlook” into the sidebar on this thread. Then to subscribe so your are notified when Staff respond look in the sidebar of this thread, find the Subscribe To Topics link and click it.

    hope that helps

  • Unknown's avatar
    daloulondon · Member ·

    just had the same problem and send an inquiry over adwords.

  • staff-doublebassd · Staff ·

    Hey there @smalltownkidsclothes,

    Not a problem! I have canceled your subscription for your premium plan upgrade and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

    Please let me know if you have any other questions.

    Take care,

  • The topic ‘I want a refund NOW.’ is closed to new replies.