I want a refund what do I need to do

  • Unknown's avatar
    ptoston · Member ·

    I have a premium account on bluehost and i am just going to use that so I can use plugins.

    What do I need to do to get a refund? I paid $52 today for 1 year membership and free domain.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    You can manage your subscription directly from here:

    https://wordpress.com/me/purchases/.

    What plugins exactly are you looking to use? On our Business plan, you can install those too, but often there’s no need, as WordPress.com has a lot of built-in functionalities that you won’t find on a stand-alone WordPress installation. We’ll be happy to advise if you tell us some more details :)

    If you decide to cancel your plan, I’d recommend keeping your domain here for a while. Canceling a domain is never a good idea because it will not be released immediately; worst-case scenario, you can lose it altogether. If you want to use it with another host, it’s best to transfer it instead. The tricky part is that newly registered domains need to wait 60 days before they are available to transfer out (a requirement from ICANN), but you can change the DNS settings to point them to any other host. Here are the instructions on how to do that:
    https://wordpress.com/support/domains/change-name-servers/#changing-name-servers-to-point-away-from-word-press-com.

    Let me know if you have any more questions; I’ll be happy to clarify :)

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