I want live chat

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  hschleeh · Member · Oct 29, 2020 at 5:58 pm

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  shit is
  there noone available to talk to?

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  themagicrobot · Member · Oct 29, 2020 at 6:18 pm

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  There are people available for Live Chat if you have a WordPress.com site with a Premium plan or higher. If you have a free site here (or no site) then ask your questions right here. If a volunteer can’t help then a member of staff will be able to.

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  hschleeh · Member · Oct 29, 2020 at 6:25 pm

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  Thank you. I am not sure what plan I have but I certainly paid…..It says the site is not secure. I have been trying to follow the advice for this but it is not working, and I am not very techie I am afraid…..old generation……have a website (Birch) and not sure how to proceed, thank you for your response, much needed…
  Helga

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  themagicrobot · Member · Oct 29, 2020 at 6:36 pm

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  The address of the site you’re working with would be useful. It may be that your site is hosted elsewhere. in which case you’d need to register an account and ask at the correct forum that supports the free wordpress software.
  https://wordpress.org/support/forums/
  https://wordpress.com/support/com-vs-org/

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  hschleeh · Member · Oct 29, 2020 at 6:45 pm

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  Thank you so much! It is fullcirclemandala.org

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  themagicrobot · Member · Oct 29, 2020 at 6:53 pm

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  I’m afraid you can’t realistically expect support from the host WordPress.com here when your site isn’t found on WordPress.com servers. Your site is hosted by Hostmonster. You could approach them in case your site has an SSL issue? Otherwise as I mentioned above you’ll need to reach out to the .org forum if you believe you have an issue with the wordpress software your site is using.