I want live chat

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  hrlifestory · Member · Feb 3, 2024 at 1:47 am

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  I was charged on Jan 26 for a domain I do not have. I have attempted to try every method short of a dispute. You will see that I have never used any domain WordPress created for me when I thought of starting a blog a long time ago. This is an authorized charge. When I tried to use the Purchases

  Self-declared URL: Henry Rojas
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Feb 3, 2024 at 5:14 pm

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  Hi Henry,

  What is the domain in question? I don’t see any purchases under the account you’re writing us from. If you have another account with WordPress.com, we’ll be able to check that once we know the domain.

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

  If the charge indeed comes from WordPress.com, you’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this. We may need to get some additional information from you to track down the transaction, and we cannot discuss those here in the public forums.