I want my domain back

  • Unknown's avatar
    macgibney · Member ·

    I am trying to renew my domain name and it states that I must contact you to renew. All I want is to own the domain and be able to route it to square space like it was before. I need to talk to a real live human to solve this as my business is suffering because of your ineptitude with customer service.

  • kokkieh · Staff ·

    Hi there,

    Someone has already replied to the email support ticket you submitted yesterday. Please check your inbox, and if you don’t see it there, your spam folder, and follow the instructions provided there.

    Your domain already expired on 10 November, and is now in redemption at our domain provider. The email we sent you contains details on what you need to do to recover the domain.

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