I want my money back

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  celinavillagarcia · Member · Jan 29, 2013 at 3:22 am

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  I have not been able to make this user friendly. I purchased a theme and it was not what it I was lead to believe it was. It does not allow multiple menus and does not look anything like the sample. I want my all my money back and the money I spent on the theme.

  The blog I need help with is: (visible only to logged in users)

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  jenia · Member · Jan 29, 2013 at 7:42 am

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  Hi there, sorry you did not find WordPress.com user-friendly. You can cancel and refund applicable upgrades under Store > My Upgrades in your Dashboard: https://celinavillagarcia.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Note that we offer refunds for premium themes for 30 days after the purchase, and refunds for domain registration for 48 hours after the purchase. Once you cancel your domain name, there is no guarantee you can register it elsewhere.

  Before you cancel though, I was wondering if we could help you by answering any questions you might have?

  Shelf customization tips are listed here: http://premium-themes.forums.wordpress.com/topic/shelf-documentation

  And you can post questions and get advice directly from the theme author in the Shelf theme forum: http://premium-themes.forums.wordpress.com/forum/shelf