I want my money back. I want to cancel this immediately. Horrible service, slow program.

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  megustanlasrosas61 · Member · May 10, 2020 at 10:16 pm

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  I want my money back. I will file,a claim with the better business bureau if I do not get my money back immediately

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  staff-doublebassd · Staff · May 11, 2020 at 4:32 pm

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  Hi there,

  What site is this in reference to? What charge was made and for how much? I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!