I want my refund for my web domain!
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The wordpress site said if I wanted a full refund of my web domain and word press account to contact you guys in less than 2 days after creation. I did in less than a few hours on the first day. I got a partial refund for the upgraded wordpress account, but not for the web domain. Please refund me the $18 for the web domain. I followed the rules. Please abide by your rules.
The blog I need help with is: (visible only to logged in users)
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Hi there,
When we need Staff help with issues Volunteers cannot resolve like this one, we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Please be patient and you will get a staff response soon.
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Hey there,
I can definitely cancel the domain subscription for you and issue a refund.
So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.
If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site
https://en.support.wordpress.com/transfer-domain-registration/
For more information on using the domain elsewhere, please see:
https://en.support.wordpress.com/domains/move-domain/
Just wanted to give you a heads up!
Let me know if you want to proceed with the cancellation.
Thanks!
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Hey there,
Not a problem! I have canceled your subscription for lifeisallthatmatters.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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