I want refund of custom design
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I want refund of custom design
The blog I need help with is: (visible only to logged in users)
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In your dashboard, go to Store > my upgrades and you can initiate the refund from there if it has been less than 30 days since it was purchased.
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the problem is that it was done charging automatically, so it’s been more than 30 days, I did not know what had been done the payment, can not cancel after 30 days?
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The Custom Design upgrade had auto-renew enabled and was renewed on March 11. Due to the amount of time that has passed, we are unable to generate a refund for this transaction.
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