I want to buy a one month video press plan but my card is declined by you.

  • Unknown's avatar
    ktmanan14 · Member ·

    I want to buy a one month video press plan but my card is declined by you.
    What should I do

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    ktmanan14 · Member ·

    reply me

  • Unknown's avatar
    ktmanan14 · Member ·

    poor reply from jetpack side

  • fstat · Staff ·

    Hi there,

    I understand that you’re experiencing difficulties with your cards being declined when attempting to make a purchase on our platform. I apologize for the inconvenience and would be happy to help.

    Sometimes, banks may block transactions to certain websites or service providers, even if your cards work for other purchases. This could be the reason behind your cards being declined. To resolve this issue, I kindly request that you contact your bank to confirm if they are blocking transactions from Jetpack or WordPress.com.

    Additionally, please ensure that your cards are valid for online and international transactions, as this might be another factor preventing the transaction from going through.

    If the issue persists, we have alternative payment methods that you might find convenient. We accept PayPal, Apple Pay, and Google Pay. You can find more information on these payment methods in our Payment Methods documentation here: https://wordpress.com/support/payment/

    I hope this information helps, and please don’t hesitate to reach out if you have any further questions or concerns.

  • Unknown's avatar
    ktmanan14 · Member ·

    i need Google pay payment method

  • Unknown's avatar
    staartmees · Member ·

    Google Pay is supported on a supported device, https://wordpress.com/support/payment/payment-methods-apple-pay-and-google-pay/#payments-using-google-pay

  • Unknown's avatar
    ktmanan14 · Member ·

    i used Google Chrome for purchase but i don’t show Google pay option and my card was declined, i having a Google pay account

  • Unknown's avatar
    helper-heroponriki · Member ·

    If you’re not seeing the Google Pay option in your browser, it suggests that you’re not logged into your Google Pay account properly within that browser. We don’t have control over the visibility of Google Pay options, so please ensure that you’re logged in correctly.

    Additionally, if you’re purchasing for the site you mentioned (pornlove.in), please be aware that you won’t be able to use VideoPress for adult videos. Such content falls under the category of prohibited content according to our User Guidelines, specifically under “Sexually explicit material”: User Guidelines.

    I hope this clears things up! If you have any further questions or need assistance, feel free to ask.

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