I want to buy the 20$ / year storage update. Not the premium
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I want to buy the 20$ / year storage. Not the premium. I have another account on WordPress for a different blog and when I go in the store, I can buy individual options but not with this email.
Is there a reason for that? Can I purchase only the 20$ storage update so I can upload MP3 on my blog?
Thank you.
PS. Language of communication should be in French if possible. Thanks again.
The blog I need help with is: (visible only to logged in users)
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I have flagged this for the staff to help you
There have been several accounts that have had problems buying individual (single) updates – the last account needed some help from the staff
Sorry no French
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@evintermezzo: What happens if you go to—> http://store.wordpress.com/premium-upgrades/extra-storage/ ?
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@galois: I tried the link you just gave me and when I try to get more storage for my blog, I still get back to this page —> https://wordpress.com/plans/74460542/
Thanks for the idea. I really hope staff members will fin an answer very soon.
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Hi there!
Any news on how to correct the bug I have with custom upgrades being unavailable?
I think I may have a way to get what I want but it’s a long shot… As I said, I have another WordPress account and with this other account, I can get the 20$ upgrade. What I can do is to get to the point I’m about to enter my payment info and copy the address “without” the blog address and paste it next to my current blog address.
I use 2 web browser to achieve this so I can be logged on both account.
At this point, I’m able to “MAYBE” get the possibility to get the upgrade by entering my payment info and process the order but I’m not sure it it will work.
Can someone can tell me if it’s going to work?
Thank you!
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Hi there,
I have responded to you privately. Please check your email and respond from there if you have any questions.
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@gracejiyoung – is there a reason people seem to have such a hard time buying a single upgrade?
Also looking in some of the Store links – there is no stinking way to even see single upgrades – goes from base free blog straight to $ 99.- & $ 299.- up-sell upgrades – and people are also having major trouble paying for a single upgrade and claim they are switched from single upgrade to a package at checkout – not a good thing seems to me
Why make it so difficult to buy a single upgrade?? – all that is happening is the forum is getting loaded with very upset users
thanks
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@auxclass-
We are experimenting with our offerings and trying different ways to deliver the best publishing experience around. As you may have noticed there have been changes related to paid upgrades on WordPress.com.
Just a note, this will not affect any products you already purchased.
people are also having major trouble paying for a single upgrade and claim they are switched from single upgrade to a package at checkout
We are aware of this, so if any users have issues/feedback regarding this, please tag your thread with modlook and we can take a look.
Thank you!
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Hello everyone!
It was farfetch but I made it. I was able to buy only the upgrade I needed but unfortunately, a lot of you wont be able to.
The way I did it is because, as I said in the other post I made:
I think I may have a way to get what I want but it’s a long shot… As I said, I have another WordPress account and with this other account, I can get the 20$ upgrade. What I can do is to get to the point I’m about to enter my payment info and copy the address “without” the blog address and paste it next to my current blog address.
I use 2 web browser to achieve this so I can be logged on both account.
So yes, with the other “oldest” account with another email, I was able to get the specified upgrade I needed by copying and paste the url in my other web browser with the account I wanted the upgrade for.
So from this:
https://mrianick.wordpress.com/wp-admin/paid-upgrades.php?product=9&view=purchase&ref=store-wp-admin
I copied this:
wp-admin/paid-upgrades.php?product=9&view=purchase&ref=store-wp-admin
and paste it after this:
https://ensemblevocalintermezzo.wordpress.com
to make this:
And then I entered my payment info and processed everything. Voilà!
Use it if you want the 10gb upgrade. I wish it can work for you to. The thing is that I can’t provide the other urls. I really wish WordPress will react and stop forcing us to the single bundle and get back everything as it was with single upgrades offer.
So WordPress, let us choose. Make the bundle available if you want, but do not torture us not giving us the choice of getting individual upgrades.
Thanks.
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@gracejiyoung – vanzip has been struggling for several days – this is only one thread they have tried to get help in
Just a note, this will not affect any products you already purchased.
I appreciate being able to renew existing upgrades – BUT – the notification process is broken and erratic on when notices have been sent out – has been broken for at least TWO years – an Auto Renew – the money was taken with no notice – – a manual renew and the first notice was at 14 days – not real friendly at all
and trying different ways to deliver the best publishing experience around. As you may have noticed there have been changes related to paid upgrades on WordPress.com.
I have seen so serious changes when trying to give people help and the individual upgrades are not being listed anymore in some areas – yes I know that $ 99.- is larger than $ 13.- or even $ 30.- – – but the taste that is being left in the mouth of people is of a vile up-sell – and tough to help people in the forum when their dashboard does not seem to be like mine or maybe the up-sell is on the last link (in one case I even went through several of the steps to buy an upgrade – stopped short of the pay screen) – and the person in the thread could not seem to even have the starting options I was trying to help them with
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It already has modlook on it – poor sod has been trying for I think three days to buy the upgrade
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