I want to cancel

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  composedpeakperformance · Member · Oct 21, 2018 at 11:30 am

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  How I cancel this whole account and please get a refund with the last $149 you just took out of my account.
  I had no email warning or anything come through to me.
  Please fix this issue.
  Thank you

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 21, 2018 at 11:33 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  kokkieh · Staff · Oct 21, 2018 at 1:53 pm

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  Hi there,

  The WordPress.com account you’re using to post here does not own any upgrades on WordPress.com.

  It looks like this charge was for renewal of a premium WooCommerce extension you bought a year ago on WooCommerce.com. Please log in at WooCommerce.com and then open a support ticket at https://woocommerce.com/contact-us/ so they can help with this. We’re not able to help with WooCommerce refunds in this forum.

  Please do not delete your WordPress.com account before you contact them, as you need access to this account to be able to log in on the WooCommerce.com website.