i want to cancel!!!!!

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  tabayle · Member · Nov 12, 2013 at 5:18 pm

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  I cancelled my domain a while ago (or thought I had.) I have not blogged in a year or so. On Aug. 31 you automatically charged my credit card $26. I have cancelled my card and disputed the charge. How do I go about getting a refund and cancelling this service once and for all?

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  auxclass · Member · Nov 12, 2013 at 5:53 pm

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  You should have turned off the Auto Renew

  What is the WordPress.COM blog and the custom domain name the charges were for?

  I have flagged this for the staff to help – normally they refund to the card that was charged – not sure what they will do with a canceled card.

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  tabayle · Member · Nov 12, 2013 at 6:01 pm

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  Thank you!!! I tried to contact staff directly, but not finding the site very easy to navigate. I just changed the card number, not cancelled. I am so frustrated.

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  auxclass · Member · Nov 12, 2013 at 6:46 pm

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  You be welcome

  The staff are a bit backed up with requests now, so please be patient – they work these generally from oldest to newest

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  pmciano · Member · Nov 14, 2013 at 7:59 pm

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  @tabayle I do not see any current sites or a billing history for your user account.

  If this request is regarding charges associated with another WordPress.com user account you may be using, please re-submit this request after you have logged in with the other account.

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