I want to cancel any and all chargeable plans

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  prouseanniegmailcom · Member · Nov 9, 2021 at 4:00 am

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  I want to cancel any and all chargeable plans

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  hughfordb123 · Member · Nov 9, 2021 at 4:21 am

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  Hi there,

  I hope I understand correctly, you want to cancel all plans associated with WordPress.com?

  If that’s the case, to manage all of the purchases you have made on WordPress.com: Click on your profile in the top right corner of your dashboard (next to the Write button.) From the options in the left sidebar, choose Purchases. There you will see your active purchases on WordPress.com.

  Once there, follow the steps outlined in the link below
  https://wordpress.com/support/manage-purchases/#cancel-a-purchase

  If interested, you can take a look at the following link for WordPress.com’s Refund Policy.
  https://wordpress.com/support/manage-purchases/#refund-policy

  I hope this helps, please let me know if I can assist you any further.

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  kokkieh · Staff · Nov 9, 2021 at 5:18 am

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  Hi there,

  What plan, on which site do you want to cancel?

  The account you’ve used to post here has only ever owned one upgrade with us. That was a Personal Plan you bought on 2 November, which you cancelled for a full refund on the same day. You can see the receipts for both transactions here:

  https://wordpress.com/me/purchases/billing

  Your account doesn’t currently own any other upgrades with us.

  If you have upgrades on other sites under a different WordPress.com account, you’ll need to be logged into that account to cancel them.