I want to cancel my account.
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I have been charged by WordPress for $26.00 that I have not approved. Yet when I go into my WordPress site, it states that there are no receipts in the billing history. In addition, it appears to be impossible to actually speak with a live support person. Since this is the case and WordPress appears to be untrustworthy, I would like to cancel my account, receive a refund and never be charged by this site again. Please give me contact info!!!!!!
The blog I need help with is: (visible only to logged in users)
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Are you logged in as Admin under the exact username account that purchased any upgrades for the blog in question? If you aren’t then you will not be able to access:
Dashboard > Store > My Upgrades
Dashboard > Store Billing History -
You must be logged in as Admin under the exact same username the registered the blog and purchased upgrades for it. Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
If required click the “Need More Help” link and complete the form for account recovery.If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed):
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I have been charged by WordPress for $26.00 that I have not approved.
It sounds to me like that would be the purchase or renewal of a privately registered domain via a domain mapping upgrade presumably for http://myorganizednest.com/
See > http://en.support.wordpress.com/domains/ -
Yes, I have done these things. However, when I look at my domains and manage my upgrades, it says that my renewal is in process, thereby not giving me the option of canceling future payments. It also does not show anything in my billing history since 2009 which is certainly not the case as I have made several purchases since then.
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let’s be clear about which userbamene acooiunts wyou refer to and which blogs theiose username accounts registered and pruchaeed upgrades for please.
This username account did not exist in 2009.
mysweetapril
Member Since
April 26, 2012 (1 year)Which blog(s) are registered under the mysweetapril username account?
Which blog(s) registered under the mysweetapril username account did that account purchase upgrades for?
Exactly which upgrades were purchased by the mysweetapril username account?How many other username accounts do you have and exactly which blogs are registered under each of them?
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I’m sorry about this garbled mess in the first sentence above. It should have read:
Let’s be clear about which username accounts you refer to and which blogs those username accounts registered and purchased upgrades for please. -
I don’t really see the point in going into specifics on the forum. All I want is for WordPress to give me the option to cancel future payments. As WordPress did not give that option nor give me an easy way to contact them, I have gone through Paypal to cancel future charges and will not be using the misleading accounts here which are difficult to work with. Thank you for your time.
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I previously tagged this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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P.S. I did locate your other username account here
myorganizednest
Member Since
August 25, 2011 (1 year)
Website
http://mysweetapril.wordpress.com -
Hi mysweetapril,
It looks like someone cancelled the upgrade in question. Were you able to log into your account using the information provided by timethief?
If so, do you have any other questions?
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