I want to cancel my account. Can I get full refund? Just open it couples days

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  noren98 · Member · Feb 7, 2021 at 2:20 am

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  I want to cancel my account. Can I get full refund? Just open it couples days

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  shubhamgmath · Member · Feb 7, 2021 at 5:19 am

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  Hi noren98

  To check whether you will get a refund or not. Please refer to the WordPress.com refund policy link given below:
  https://wordpress.com/support/manage-purchases/#refund-policy

  Hope this helps.

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  staff-totoro · Staff · Feb 7, 2021 at 9:20 pm

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  Hi there,

  I do not see any upgrades under your @noren98 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Are you hosting with another provider? I don’t WordPress.com sites on your account. Are you hosting your sites with A Small Orange hosting?

  Happy to check in our system so we can take a closer look.