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Forums / I want to cancel my account completly for a full refund before the two days are

I want to cancel my account completly for a full refund before the two days are

  • Unknown's avatar
    katiekeltnerphotography · Member · May 11, 2013 at 8:27 pm
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    As stated here (http://en.support.wordpress.com/domains/cancel-domain/), it says If you notify us within two days of purchase you may cancel a domain name purchased through WordPress.com and receive a full refund.

    I need to do this and your support page makes it impossible to contact anyone to make this happen. I need a response ASAP.

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · May 11, 2013 at 8:35 pm
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    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

    To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column.

    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 – 2 weeks for the refund to be received.

  • Unknown's avatar
    katiekeltnerphotography · Member · May 11, 2013 at 8:40 pm
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    Thank you for the quick response. None of this information was included on any support pages.

  • Unknown's avatar
    timethief · Member · May 11, 2013 at 8:44 pm
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    You’re welcome.

  • Unknown's avatar
    katiekeltnerphotography · Member · May 14, 2013 at 12:18 am
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    How do I cancel my account for Domain Registrations? I now have a message saying it is past two days and it only refunded me the privacy portion.

    I will not be using wordpress any longer. It didn’t have the capabilities of what I wanted to do.

  • The topic ‘I want to cancel my account completly for a full refund before the two days are’ is closed to new replies.

Tags

  • cancel account
  • contact customer services
  • Refunds

About this topic

  • In: Support
  • 2 participants
  • 4 replies
  • Last activity 13 years
  • Latest reply from katiekeltnerphotography

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