I want to cancel my account(s).

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  doughboy13 · Member · Jul 2, 2016 at 9:12 pm

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  I am going to be charged September 1, but I want to cancel this and all other accounts.
  I do not recall my password(s).

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  timethief · Member · Jul 2, 2016 at 9:15 pm

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  Hello there,
  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Jul 4, 2016 at 2:03 am

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  Hi there,

  If you can provide more details regarding the account and the domain you’re trying to access, I’d be happy to look into assisting you in regaining into the account.

  Thanks!