I want to cancel my membership and get a refund… but how?

  • Unknown's avatar
    aslisaritas · Member ·

    Dear Fellows,

    I didn’t find any email address where I can cancel my subscription and membership so I can start with a free account first until I learned how to navigate through the website and create more reliable content.

    Can anyone help me with this? I’d really appreciate that.

    Best Regards
    Aslı Saritas

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Refunds are available for 30 days from date of purchase on everything but custom domain registrations, which need to be cancelled within 48-hours of purchase. Here’s more on refunds: https://en.support.wordpress.com/refunds/

    As long as you are logged in with the username account that purchased the upgrade, you can initiate the refund from your Manage Purchases dashboard https://wordpress.com/me/purchases

    Once you have canceled the upgrade, you can view, print or email yourself a copy of the refund receipt from your Billing History here: https://wordpress.com/me/purchases/billing

    Refunds usually take 7-14 days to process and show up on your statement. International refunds may take longer.

    If you have any question about that or need more assistance, please post back here.

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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