I want to cancel my subscription, how do I do this?

• 

  jwroe1 · Member · Dec 18, 2012 at 10:05 pm

  • Copy link
  • Add topic to favorites

  I was just charged for an upgrade/renewal that I didn’t want. I would like to stop all payments and delete my information and account. How do I do this.
  Thanks, Jessica

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 18, 2012 at 10:07 pm

  • Copy link

  You can disable auto-renew here > Dashboard > Store > My Upgrades > Disable auto-renew

  WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

• 

  jwroe1 · Member · Dec 18, 2012 at 10:24 pm

  • Copy link

  it just says i have no current upgrades, i dont see diable auto renew anywhere….

• 

  timethief · Member · Dec 18, 2012 at 10:42 pm

  • Copy link

  What do you see here?
  Store > Billing History