I want to cancel my web page subscription.

  • Unknown's avatar
    dshindo · Member ·

    I want to cancel my web page subscription. Please let me know how I can do this. My password no longer works to get into my website so I can’t cancel from there. I tried resetting my password and that didn’t work. My web address is compassionate-living.com. A whole bunch of gobble-gook appears when you go to the site. Regardless of the gobbly-gook, I want to cancel the site and my subscription to wordpress. When I entered my website address in the Blog URL below it says ‘We only provide support for WordPress.com blogs here. Please go to the WordPress.org Support Forums for further help.’ My web page still exists

  • Unknown's avatar
    timethief · Member ·

    compassionate-living.com is hosted by DreamHost
    WHOIS
    IP Address: 69.163.128.208
    Name Servers:
    ns1.dreamhost.com
    ns3.dreamhost.com
    ns2.dreamhost.com

    Contact your web host support staff.

    As that site is not hosted here by WordPress.COM. Our support docs do not relate to it and we cannot provide support for it. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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