I want to cancel my wordpress account

  • Unknown's avatar
    diamantereportcom · Member ·

    I signed up with wordpress a few days ago to start a blog BUT I later decided to to start it up with Bluehost for security reasons. When I signed up with Bluehost I did install wordpress in the site with the same name ‘diamantereport.com’ so I think now when I type in the domain on the internet to search it shows it’s ‘coming soon’ because my account with wordpress is still active. My number is 646-305-2609 or email me it’s fine

  • Unknown's avatar
    timethief · Member ·

    Exactly which username account purchased the upgrade?

    Exactly which underlying .wordpress.COM blog was the upgrade purchased for?

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    Note: It takes from 1 – 2 weeks for the refund to be received.

    Provided you are logged in under the exact same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    Note these two locations please:

    Dashboard > Store > My Upgrades
    https://en.support.wordpress.com/my-upgrades/

    Dashboard > Store > Billing History
    https://en.support.wordpress.com/billing-history/

    Note that when we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads. I did that for you so the domain URL will not be lost.

    From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    diamantereportcom · Member ·

    Thank you! Now how do I delete the question in the forum ?? – I typed without reading this was public and it has personal information! Help me delete my question on the forum

  • staff-doublebassd · Staff ·

    Hi there,

    so I think now when I type in the domain on the internet to search it shows it’s ‘coming soon’ because my account with wordpress is still active.

    diamantereport.com is not registered with WordPress.com so that coming soon notice isn’t due to your account here being active. From what I see, there is not connection between your self-hosted blog at Bluehost and your account here, so your self-hosted blog should not be affected at all.

    I take it you are no longer seeing the notice since you site is now up. If you are, you can contact Bluehost and they should be able to help you

    However, if you still want information about closing your account:

    Since we don’t want other people to have your username in the future, we don’t delete usernames (they are kept so they cannot be recycled). For more information, please see this link below:

    http://en.support.wordpress.com/deleting-accounts/

    Here’s a few suggestions for you if you’d like to scrub the account:

    1) Empty and delete your sites:

    First of all, be sure to empty your sites of all content. You can find out more about how to do this here:

    Empty Your Site to Start Fresh

    Next, delete the site following the guide on this page:

    Delete a Website

    Please be aware that this is irreversible!

    2) If you are trying to unsubscribe from emails sent to you from WordPress.com, go here and click on “Block Emails”:

    https://wordpress.com/settings/notifications/

    3) You can also go here to remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This will only leave the username behind:

    https://wordpress.com/me/account/
    https://wordpress.com/me/profile

    4) To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:

    http://www.thebitmill.com/tools/password.html

    5) While you cannot completely delete your Gravatar profile, you can remove all of your profile information easily through the “Edit My Profile” page here:

    http://en.gravatar.com/profiles/edit/?noclose#about-you

    You can also hide your Gravatar profile from external access. Visit your profile page (click your name in the top navigation of the website), then click the “Hide My Profile” link in the bottom, right-hand corner.

    Let me know if you have any questions.

    Thanks!

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