I want to cancel premium account

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  rockyroad59 · Member · Jun 23, 2018 at 11:48 am

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  Please cancel my premium account as I haven’t used it

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  rockyroad59 · Member · Jun 23, 2018 at 2:14 pm

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  I want to cancel premium account please

  Best wishes
  Carolyne

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  labifrancis · Member · Jun 23, 2018 at 2:32 pm

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  Hi there,

  I’ve tagged this thread with modlook for a staff to help you cancel your plan. Please be patient while waiting for a response.

  Best,

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  labifrancis · Member · Jun 23, 2018 at 2:37 pm

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  You can also visit this page https://wordpress.com/me/purchases and click on the plan you want to cancel. Click “Cancel subscription” at the bottom of the page.

  If you have already been charged, you’ll get a refund if it’s within the refund period. You’ll find more information here: https://en.support.wordpress.com/refunds/

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  fstat · Staff · Jun 23, 2018 at 3:39 pm

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  Hi Carolyne,

  I don’t see any purchases made to the WordPress.com account you’re using to contact us. If you have another account that made the purchase, please log in to that account and contact us again to help you with the refund.

  If you’re unable to log in to that account, please read the instructions outlined in our Account Recovery guide:

  Recover Your Account