I want to cancel premium trial
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Hi, I want to cancel premium trial as of today. . Please cancel.
Kindest Regards
EmmaThe blog I need help with is: (visible only to logged in users)
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Hey there, Emma!
I am happy to do this for you, so you do not get charged for the Premium upgrade.
Before I do, I noticed that you registered a domain name, walkliketheyrewatching.com, as part of the Premium upgrade trial. If you cancel the entire Premium trial, you will also be canceling the domain. Is that all right with you?
If you choose to keep your domain, but cancel the rest of the Premium trial, I can send you a manual billing request for $26 (domain registration and mapping and private registration) or $18 (domain registration and mapping without privacy). Once that’s paid, I’ll go ahead and cancel the Premium trial, but make sure that your domain is kept “live.”
Of course, if you no longer need the domain, I’ll cancel the whole package and make sure you’re not charged for any of it.
In conclusion, your options for your domain:
– Keep domain here at WordPress.com, and map it to a WordPress.com site, or a site that is hosted on another server (doesn’t have to be WordPress).
– Transfer the domain registration to another domain registrar once the 60-day grace period is over.
– Fully cancel the domain (you will lose the ownership of the domain and there is no guarantee you can register it again)Please let me know how you’d like to proceed! Thanks so much.
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Hi!
Thank you so much for your response!
I would like to keep the domain And move it to my new site. That would be great! If you can send me the paperwork I’ll fix up the billing today. But I no longer require the premium. Thanks again for your help.Kind regards
EmmaSent from my iPhone -
Hey Emma!
Terrific. Thanks for your quick response. I am emailing you a manual billing statement. As soon as that’s done, I’ll make sure that the status of your domain is updated.
In the meantime, I’ve removed the 2-week trial subscription, made certain that your Premium upgrade will not be charged to your account.
Looking forward to hearing from you. Thanks very much.
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Hey!
Thanks so much! I have made the manual payment. Thank you so much for your help! So will I be able to transfer the domain over immediately or will I need to wait 60 days for that to happen?
Kindest Regards
Emma 😃Sent from my iPhone -
Hi Emma!
Perfect. I got your payment, and you domain is all set — it doesn’t expire until February 27, 2016. Thank you.
You’ve done your homework…you are absolutely right, ICANN rules dictate that a domain needs to have been registered 60-days before transferring it.
However, if you already have your site built elsewhere, we can map your domain to “point” to it. It doesn’t matter if the site and domain are on the same server, or hosted by the same company. They can still be used together.
Here are the details about mapping your domain to a non-WordPress.com site:
en.support.wordpress.com/domains/change-name-servers/I hope this helps! If you have any other concerns, drop me a note. Thanks much!
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Thank you so much that’s great! Yeah I do have a new site. So I’ll check out the instruction to move it over.
Thanks again for all your help. Greatly appreciated!Kindest Regards
Emma 😃Sent from my iPhone -
My pleasure, Emma. If you have any questions about mapping your domain, just drop me a line :)
Wishing you the best!
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Hi Robyn,
Thanks again for your help. Yes I’d love if you could assist me with pointing the domain to my site would be amazing!
I can give you my DNS where to point it. Shall I email here? But I don’t want the forum to have the details. How should I get this to you?Kindest regards
Emma Sent from my iPhone -
Hey Emma,
I reached out to you via private email. Feel free to drop the correct DNS records in an email response, and I’ll update the domain for you!
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