I want to cancel unauthorized charge on my card

• 

  jelena23 · Member · Nov 4, 2014 at 10:01 pm

  • Copy link
  • Add topic to favorites

  cancel unauthorized charge on my card. I want to cancel support for the domain

  The blog I need help with is: (visible only to logged in users)

• 

  jelena23 · Member · Nov 4, 2014 at 10:01 pm

  • Copy link

  cancel the charge on my card

• 

  gracejiyoung · Member · Nov 5, 2014 at 12:36 am

  • Copy link

  Hi there,

  I understand you would like to cancel your custom domain: eloschool.com, but please note that this is different from other upgrades and is stated during the purchase process.

  Canceling a domain at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

  You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:

  Change a Domain’s Name Servers

  After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar by following this guide:

  Transfer a Domain to Another Registrar

  If you would like to completely cancel your ownership of the domain name, please reply to confirm.

• 

  jelena23 · Member · Nov 10, 2014 at 2:45 am

  • Copy link

  Yes, please cancel it. Because I couldn’t find the way on word press to do it myself.Thanks.

• 

  gracejiyoung · Member · Nov 10, 2014 at 5:25 pm

  • Copy link

  Hi there,

  It has been canceled as requested. I have also processed a refund.

  Please note that it may take up to a week for the refund to show up in your bank account.