i want to change my account from organization to an individual account

  • Unknown's avatar
    aisosaedobor33 · Member ·

    Hello,

    I recently submitted verification documents for my account, but they were rejected because my account type is currently set to Organization, while I am actually registering as an Individual.

    Please help me change my account type from Organization to Individual so I can complete the verification/billing process correctly.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    raphaelwebdeve · Member ·

    Hi there!

    I see you’re having trouble because your account is currently registered as an Organization, but you are an individual user and can’t complete verification due to document issues.

    Unfortunately, WordPress.com does not provide a direct option in your dashboard to change your account type from Organization to Individual. This is something that only WordPress.com staff can handle for you.

    Here’s what you should do:

    1. Go to the WordPress.com Contact Support page: https://wordpress.com/support/contact/
    2. Explain your situation: mention that your account was set to Organization by mistake, and you need it changed to Individual so you can submit the correct documents.
    3. Be sure to include your site URL (example: aisosaedobor33-mlgwb.wordpress.com) in the message, and attach any necessary identification as an individual if requested.
    4. Submit your request and wait for their response. The staff is usually very helpful with these cases.

    This is a common issue, and support should be able to solve it for you quickly.

    Best of luck! Let us know if you need more guidance.

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