I want to change my main e-mailadress but it's nog possible

  • Unknown's avatar

    When I created my (second) blog I couldn’t use the same e-mailaddress ((email visible only to moderators and staff)) so I used a second one. But that one is going to disappear when I stop my hosting with my first blog (it’s (email visible only to moderators and staff)). I changed the e-mailadress of my first blog ((email visible only to moderators and staff)) so now I wan’t to do the same thing with my second blog (to (email visible only to moderators and staff)), but it seems to be not working.

    The blog I need help with is: (visible only to logged in users)

  • Could you confirm where are your both blogs hosted?

    If your second blog is hosted on WordPress.com, then you can update the email address using these instructions: https://en.support.wordpress.com/email-address/
    Just make sure the new email address is not used on any other WordPress.com account.

  • Unknown's avatar

    The first blog is hosted on one.com and was connected with the e-mailaddress I want to use now, so I changed that one to another e-mailaddress. Now I want to change the one of my second blog, but I think WordPress.com thinks it’s still in use, but it’s not.

  • One.com and WordPress.com are different entities so you can reuse the same email for both of them.

    What error are you seeing when you try to update email on WordPress.com? Have you received the confirmation email from WordPress.com yet? If not, did you check the the spam/junk folders in your inbox?

    If you are using gmail address, did you check different tabs like social etc?

  • Unknown's avatar

    Hi, that’s the point, I want to use my gmailaddress and not one.com for my new blog. The error is ‘there was a problem saving your changes’, no other explanations, but the e-mailaddress is marked in a yellow field.
    I checked the different tabs and couldn’t find the problem…

  • It looks like your gmail address is already used on a different WordPress.com account. This is the only reason I can think of why you can’t update the email address.

    I tagged this post for staff’s attention so they will be able to check your account details and help you update the email address.

  • Unknown's avatar

    Thankyou very much!

  • That email address is already in use by a WordPress.com user account.

    You can log into that account and change the email to something else. That will free up the email to be used on your main account.

  • Unknown's avatar

    Like I said above, I already did that…

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