i want to delete my acount
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We are still deleting one or more sites. This process usually takes 15-20 minutes. Once the deletion is complete, you can close your account on this page.
To close this account now, please contact our support team.
Can’t delete account
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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You must wait untill a Staff member is available because downgrading a wpcomstaging-site needs help from Staff.
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Hi there!
There was some issue with downgrading from the WordPress.com Business plan. We have now fixed it.
You should be now able to delete the site and close your account. Could you please try again?
You may refer to these guides:
Regards,
Nigel
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Hi I have been waiting for my account to be closed for the past 2 days and no staffs have responded yet . this is what shows : We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site.” and
We are still in the process of removing one or more of your sites. This process normally takes 15-20 minutes. Once removal is completed, you should be able to close your account from this page.
To close this account now, contact our support team.”
Please resolve this issue within an hour because only deleting this account can help connect my domain to my new site .. I need priority support on this to make this happen fast
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this is what it shows now : We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site. please resolve this …..
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I reviewed your support history but was not able to find any open tickets from the email address linked to your WordPress.com requesting help on this matter.
Anyway, I have fixed the issue on your site. You should be able to delete the site now.
If you have any questions, please log in to your WordPress.com and contact us from the support options available here: https://wordpress.com/help/contact
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