I want to delete my subscription and account

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  alysa666 · Member · Jan 10, 2018 at 10:53 pm

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  I would like to cancel all payments. Cancel my subscription and delete my account immediately!

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  timethief · Member · Jan 10, 2018 at 10:54 pm

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  What is the URL of the site staring with http:// please?

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  timethief · Member · Jan 10, 2018 at 10:56 pm

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  What I post below applies only to sites hosted by wordpress.COM that have paid upgrades and not to wordpress.ORG installs on paid hosting.

  What is the URL of the WordPress.COM hosted site referred to?

  Which WordPress.COM username account registered it and purchased any upgrades for it?

  Have you read this auto renew section in this support doc?
  https://en.support.wordpress.com/manage-purchases/#auto-renew

  Canceling and refunding purchases
  There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
  • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Canceling domains
  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  In addition note that all sites with upgraded plans include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  fstat · Staff · Jan 11, 2018 at 7:42 am

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  Hi alysa666,

  I don’t see any purchases under the account you’re using to post to this thread. Can you please let us know your site’s address so we can have a look?

  Thanks!