I want to disable my automatic renew but when I go to my blogs it isn't there

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  jennyjohnston1986 · Member · Jan 28, 2015 at 8:39 pm

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  I would like to disable my automatic renewal but I can’t find the site listed under “my blogs”

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 28, 2015 at 11:14 pm

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  Hi there,
  Well then how will we find it if you don’t provide the username account and the blog URL here?

  Provided you are logged in under the same username account that purchased the upgrades for any blog, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.
  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  rachelmcr · Member · Jan 30, 2015 at 6:13 pm

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  Hi there,

  I checked your account jennyjohnston1986 and I don’t see any upgrades linked to either your account or the two sites you own. Can you give me a link to the site with the upgrade? That will help me sort this out for you.