I want to get a refund for domain mapping service

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  jane19900101 · Member · Dec 28, 2016 at 9:16 am

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  Hello there,

  I am testing functions in wordperss.com and mistakenly purchased domain mapping for 13 dollars yesterday. I am wondering how can I can cancel this service and get refunded.

  Your help would be much appreciated. Please contact me at (email visible only to moderators and staff). Many thanks.

  Have a good day.

  Yours,
  Jane

  The blog I need help with is: (visible only to logged in users)

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  antonyagnel · Member · Dec 28, 2016 at 12:47 pm

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  You can cancel a domain registered through WordPress.com :

  Within two days of purchase and receive a full refund. To cancel, please log into your account and go to Purchases. Click Cancel next to the domain you wish to cancel.
  after two days from the purchase date, you can remove the domain from Purchases, but not receive a refund.
  If you your domain is part of a plan, you will have to remove the plan before you can remove the domain. If your intention is to separate the plan and the domain, you’ll want to contact support.

  More information – https://en.support.wordpress.com/cancel-domain/

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  kokkieh · Staff · Dec 28, 2016 at 3:09 pm

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  Hi there,

  I see you’ve already been helped with this via email, but let me know if I can help with anything else.

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  jane19900101 · Member · Dec 31, 2016 at 8:34 am

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  Hi Tony and Kokkieh,

  I received the refund successfully via Email. Thanks for the help!

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  kokkieh · Staff · Dec 31, 2016 at 1:55 pm

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  Thanks for confirming :)