I want to get the refund please

  • Unknown's avatar
    alan38a8c9f2b1d · Member ·

    Hi I want to get the refund.
    I think coding is not easy and I think I need to hire a professional IT guy.
    I was going to study and make a website but I could not even find the right door.

    Please cancel my bill. Is it possible to ask for the refund? I read your return policy but I dont think I can make this website work.

    Thank you
    Alan

    The site I need help with is monodconz.wordpress.com.

  • Unknown's avatar
    staartmees · Member ·

    You don’t need to know any coding to build a website on the wordpress.com platform. A good starting point to get the best of wordpress.com, https://wordpress.com/forums/topic/new-to-wordpress-com-resources-to-get-started/

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that you were having trouble getting started. You don’t need to know coding to build a great site on WordPress.com. Staartmees has shared a great guide above, please check that out and let us know if you have any questions. We’re all here to help. :)

    Regarding this:

    Please cancel my bill. Is it possible to ask for the refund? I read your return policy but I dont think I can make this website work.

    Your site at https://monodconz.wordpress.com/ is on the free plan. If you’ve purchased a subscription, it might have been on a different WordPress.com account.

    To get help with canceling a subscription, please log in to the account where you’ve purchased a subscription and reply here or reach out to us at https://wordpress.com/help/contact (You’ll find the option to send us an email or start a chat depending on which paid plan you have on your site.)

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