I want to know where to pay my renewal

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  johnshea289 · Member · Jul 30, 2012 at 2:39 pm

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  billing period
  Blog url: http://johnhshea.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 30, 2012 at 2:45 pm

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  All upgrades are for one blog and for one year only when they are due for renewal. You can locate your upgrades on this page > Store > My Upgrades
  For more information please read: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

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  johnshea289 · Member · Jul 30, 2012 at 3:04 pm

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  Thanks – i got that part – the problem there is no pay renewal anywhere on this page.

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  timethief · Member · Jul 30, 2012 at 3:07 pm

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  Is the upgrade in question a domain mapping upgrade that has expired?

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  timethief · Member · Jul 30, 2012 at 3:15 pm

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  If this question is about renewing a domain mapping upgrade then have you tried going here > Store > Domains and clicking the “Manage Domain Subscriptions” link?

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  johnshea289 · Member · Jul 30, 2012 at 3:47 pm

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  That link “Manage domain subscription” take me back to the original page – It does say my domain name will expire – this was purchaed through godaddy and hase been renewed – hummmmm

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  timethief · Member · Jul 30, 2012 at 3:52 pm

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  There are two reneals invloved when you Map an existing domain (one you already own) to your WordPress.com blog.

  1. Your domain name is separately purchased from go-daddy and your renew it with them annually.
  2. It’s just a name and without paying wordpress.com for an annually renewable domain mapping upgrade you cannot map from your free hosted .wordpress.com blog to your domain.
  http://en.support.wordpress.com/domain-mapping/
  http://support.wordpress.com/domain-mapping/map-existing-domain/

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  jenia · Member · Jul 31, 2012 at 2:12 pm

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  @johnshea289: there is a domain mapping for johnhshea.com to johnhshea.wordpress.com that expires on August 11, 2012. You need both the domain registration current (which it seems you already took care of) and the domain mapping active, for the mapping to function properly. Only the user that purchased the domain mapping (or any other upgrade, for that matter) can renew it. There is another administrator on johnhshea.wordpress.com who purchased the domain mapping upgrade, and that user needs to log in and renew it under Store > My Upgrades.