I want to make a payment

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  theutahvalleychamber · Member · Apr 4, 2017 at 9:12 pm

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  Hello! I want to make a payment to wordpress to keep the plan I was currently on. How do I go about doing that?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 4, 2017 at 9:13 pm

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  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  I’ve tagged this thread in the sidebar with modlook for Staff attention. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  kokkieh · Staff · Apr 5, 2017 at 7:29 am

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  Hi there,

  Only the owner of an upgrade can renew it. The Premium Plan on the site you indicated is owned by uvchamber, so you need to be logged into that account to renew the plan.