I want to map the domain of my blog back to wordpress.com,

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  ampavalldepalau · Member · May 20, 2014 at 10:04 am

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  Hello.
  I want to renew my “mapping domain” back to wordpress.com, but I can’t find how or where can I pay the upgrade.
  I had my domain here with you, 2 years ago.
  Now I want to map http://www.ampavalldepalau.net again in wordpress.com, the domain it’s paid until 1-9-2014.
  But I’m unable to find how. It keeps saying it’s mapped already. But it’s not and I just want to pay the upgrade.

  Please, tell how to pay. I’ve read all the help about the subject twice and still can’t find the magical button to click and pay !

  Antoni.

  The blog I need help with is: (visible only to logged in users)

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  ampavalldepalau · Member · May 20, 2014 at 10:21 am

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  Hello again.
  sorry, I’m not english, I’m doing my best with the language but I’m not sure I make no mistakes.

  About what I wrote few minutes ago, I’ve tried to map my domain changing the Primary domain, and I thought that I had to add my credit card info and all that stuff. But there wasn’t any “pay here” button so I checked back the butto to the previous state.
  And kept reading the help to find where to go to pay the upgrade.

  Then I’ve send my question here, and later on I’ve found an email from you billing me.
  sorry, I could’nt imagine that was the way to ask for a renewal of an old upgrade.
  But there it is. So I’ve clicked again on the button to change my Primary domain. I’m not sure if this will get me a new bill, but just in case here’s my explanation.
  We’ll see, don’t we? :-)

  I’ll write to you with whatever happens.
  Thank you for your patience.

  Antoni.

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  jeremeylduvall · Member · May 20, 2014 at 7:21 pm

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  Hi Antoni!

  I don’t see a recent charge on your account for the domain ampavalldepalau.net. You should be able to navigate to your My Upgrades page found here:

  https://ampavallpalau.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  From that page, you’ll need to click the “Renew Now” button to renew the Domain Mapping upgrade.

  Can you give that a try and let me know if you experience any trouble?

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  ampavalldepalau · Member · May 20, 2014 at 10:15 pm

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  Hello.
  I did it, it says: Status: Expired on 13 september 2012

  But I do have an email from WordPress saying that:

  Receipt

  Thank you for flying with WordPress​.com, a better way to blog.

  Order

  [redacted]

  Domain Mapping
  ampavalldepalau.net $12.00
  Total $12.00
  All charges inclusive of VAT, if any.

  I don’t understand, how can I pay that? where do I have to go?
  The panel doesn’t allow me to renew, it says my domain is already mapped.

  Can I send you a screen capture?

  Antoni.

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  jeremeylduvall · Member · May 21, 2014 at 3:23 pm

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  Hi there,

  I apologize for the misinformation. I have removed the mapping record from your account so you should be able to remap your domain following the instructions here:

  http://en.support.wordpress.com/domains/map-existing-domain/

  Please let me know if you need anything else!