I want to my domain back – myghairwaves.com

  • Unknown's avatar
    ernestanteh · Member ·

    I original paid for the Explorer plan and got my domain, myghairwaves.com, but later on, I cancel the premium subscription and the original domain, so that I can downgrade to the Starter plan.

    Now when registering paying for the Starter plan, I am unable to get my first domain myghairwaves back. I therefore require your assistance to get that domain back so that I can have it registered with the new Starter plan I want to purchase now.

    Thank you.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ghappy · Staff ·

    Hi there,

    I understand you want to reacquire your original domain, myghairwaves.com, and pair it with the new Starter plan you’re looking to purchase. Since you removed the domain from your account during the cancellation, we’ll need to renew it to restore it.

    When you removed the domain from the site, you were refunded. You can check the details of the refund you received by visiting this link: https://wordpress.com/me/purchases/billing

    Therefore, to proceed with renewing your domain, you’ll need to make a manual payment. Please use the following link to make the payment: https://manualpayments.wordpress.com/?u=a2fddffdb9

    Once the payment is processed, we can make the final changes. After that, you can select the Starter plan by going to this link: https://wordpress.com/plans/ghairwaves857060191.wordpress.com

    When all is set, we’ll assist you in setting up your custom domain again. Just let us know once you’ve made the payment, and we’ll take it from there!

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