I want to pay, but your site will not allow me through PayPal!

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  testgoblin · Member · Jul 23, 2017 at 7:25 am

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  I have a question. I want to pay for a 12 month web site subscription build. I do not own a credit card; only a debit card as well a ‘pre-payed credit card’. It appears that your site does not accept paypal ‘prepayed credit cards’. I get this terminator message from PayPal, through your site:

  ‘We’re sorry, we weren’t able to complete your payment or set up preapproved payments at this time. Please try again later.’

  Is it possible, that I can send you a Money Order via mail, for a 12 month subscription bill? Is there some way to simply pay you guys, without a credit card?

  This is my email, if somebody can reply help me: (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  dave2swords · Member · Jul 23, 2017 at 12:16 pm

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  Hi there!
  I know all this can be confusing when you first start out!

  s it possible, that I can send you a Money Order via mail, for a 12 month subscription bill?

  Payments by mail are not accepted.
  We cannot accept checks, cash, purchase or money orders, or any payment that must be mailed, and we cannot accept payment over the phone.

  I do not own a credit card; only a debit card.. Is there some way to simply pay you guys, without a credit card?

  You can pay with your Debit card!
  For payment, we accept all major credit and debit cards

  These are from:
  https://en.support.wordpress.com/payment/
  which can also walk you through adding the Debit card as a payment method, giving you the option to renew automatically as well!

  Hope that helps!
  dave

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  testgoblin · Member · Jul 23, 2017 at 12:51 pm

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  That didn’t really help. PayPal link forces me to enter a credit card CVV only.
  This is a credit card designation element, and not a normal debit element.

  The walk through link that you provided, does not walk through Debit installation; it only strictly walks through for ‘Credit Cards’. Sosed about I am confused about this. Are you sure that you also accept “Debit cards”? Through Paypal?

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  testgoblin · Member · Jul 23, 2017 at 12:52 pm

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  That didn’t really help. PayPal link forces me to enter a credit card CVV only.
  This is a credit card designation element, and not a normal debit element.

  The walk through link that you provided, does not walk through Debit installation; it only strictly walks through for ‘Credit Cards’. So I am confused about this. Are you sure that you also accept “Debit cards”? Through Paypal?

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  kokkieh · Staff · Jul 23, 2017 at 1:36 pm

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  Hi there,

  My debit card has a CVV code, and I can use it to pay for an upgrade. If your card does not have that option, then it’s likely from a card provider we don’t support.

  To pay directly via PayPal you need either a credit card or bank account connected to your PayPal account, as well as sufficient funds in your PayPal account in case of a bank account. This is a requirement on PayPal’s end, and we have no way around that. I’m not sure if it also applies to prepaid credit cards from PayPal, but it’s certainly possible.

  Those are the only payment methods we accept, though, as @dave2swords already confirmed.

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  testgoblin · Member · Jul 23, 2017 at 1:47 pm

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  Thank you. I am stupid…. I found my CVV on back of card.

  I believe that I am good to go now. Thank you for your help, things make sense now.

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  kokkieh · Staff · Jul 24, 2017 at 9:00 am

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  Thanks for letting me know you figured it out :D

  It’s an easy mistake to make!