I want to permanently cancel subscription

  • Unknown's avatar
    elizakutty · Member ·

    I am unable to login wordpress using my id (email visible only to moderators and staff).I wish to cancel this service and refund my subscription as soon as possible. Thanks

    WP.com: Yes
    Correct account: Unknown

  • staff-ozmodiar · Staff ·

    Hi,

    The email address you have listed is associated with the user account you are posting from. So you were able to log in successfully with it. I’m also not seeing any upgrades or purchases connected to this account that would require cancellation or refunding.

    Let’s try a different question…

    What is the URL of the site you are trying to access (the one that would need a refund)?

    We’ll be happy to take a look and see if we can help.

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