I want to re-point my domain

• 

  vitrinejeanine · Member · Nov 9, 2011 at 5:03 pm

  • Copy link
  • Add topic to favorites

  I want to redirect my DNS Domain to another service, and to do this, I need to follow the steps on this suport tutorial: <http://en.support.wordpress.com/domain-mapping/domain-management/&gt;, but I can’t find the “Domains Administration” button. I Think is not enabled on my dashboard for some reason. Can you help me?
  Blog url: http://jeaninemagalhaesdotcom.wordpress.com/

• 

  chrisrudzki · Member · Nov 9, 2011 at 9:11 pm

  • Copy link

  Howdy,

  I can’t find any domains associated with your account.

  It sounds like you used a different WordPress.com account to purchase the domain. Make sure you sign in under that account to manage your domain.

• 

  vitrinejeanine · Member · Nov 10, 2011 at 12:20 am

  • Copy link

  I used this account on wordpress to get my domain (jeaninemagalhaes.com). I have did a search on whois database, and the result show that this domain is pointing to my account on wordpress.

  However, in the dashboard (Store>Domain) there’s no information about it.

  Here is the result of my search:

  —————————
  Whois on 09-November-2011
  Refresh Data / See whois history
  —————————
  Whois Server Version 2.0

  –SI-VSCompRegistrars—

  Domain Name: JEANINEMAGALHAES.COM
  Registrar: WILD WEST DOMAINS, INC.
  Whois Server: whois.wildwestdomains.com
  Referral URL: http://www.wildwestdomains.com
  Name Server: NS1.WORDPRESS.COM
  Name Server: NS2.WORDPRESS.COM
  Status: clientDeleteProhibited
  Status: clientRenewProhibited
  Status: clientTransferProhibited
  Status: clientUpdateProhibited
  Updated Date: 02-may-2011
  Creation Date: 02-may-2011
  Expiration Date: 02-may-2012

  >>> Last update of whois database: Wed, 09 Nov 2011 19:31:48 UTC <<<

  –SI-VSNotice—
  –SI-VSTerms—
  –SI-WWDTermsAndDisclaimer—
  –SI-WWDOwner—

  Registrant:
  Jeanine Magalhaes
  Rua Castelo de Obidos, 425
  Belo Horizonte, Minas Gerais 31330-320
  Brazil

  Registered through: Automattic
  Domain Name: JEANINEMAGALHAES.COM
  Created on: 02-May-11
  Expires on: 02-May-12
  Last Updated on: 02-May-11

  Administrative Contact:
  Magalhaes, Jeanine
  Rua Castelo de Obidos, 425
  Belo Horizonte, Minas Gerais 31330-320
  Brazil
  +553197067020 Fax —

  Technical Contact:
  Magalhaes, Jeanine
  Rua Castelo de Obidos, 425
  Belo Horizonte, Minas Gerais 31330-320
  Brazil
  +553197067020 Fax —

  Domain servers in listed order:
  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM

  —————————

• 

  staff-blorbo · Staff · Nov 10, 2011 at 9:11 pm

  • Copy link

  That domain was registered by an entirely different user account.

  You’ll need to login as that account in order to manage it.

• 

  vitrinejeanine · Member · Nov 11, 2011 at 11:50 pm

  • Copy link

  Thaks!