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Forums / I want to reboot a previous site. What are the steps I need to take?

I want to reboot a previous site. What are the steps I need to take?

  • Unknown's avatar
    jannelle · Member · May 4, 2018 at 3:51 pm
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    I have a site on here that I want to reboot. What are the steps I should take and how can you incorporate a third party theme like from theme forest.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · May 4, 2018 at 4:51 pm
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    What I post below applies only to sites hosted by WordPress.COM on our servers and not to sites hosted anywhere else.

    WordPress.COM sites are solely owned by the username accounts that registered them.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    I recommend bookmarking that link or memorizing it.

    You can update your email address here https://wordpress.com/me

    If you are not logged in under the correct WordPress.COM username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    If the login information has been lost go to

    Change or Reset Your Password

    Change or Reset Your Password

    Have you tried using the lost password link and then checking all likely email addresses for receipt?

    If you check each and every possible email address and account and are not successful gaining access to the blog then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery so you can be contacted by email ie. not on these public support forums, which are available to everyone with internet access. Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • Unknown's avatar
    themagicrobot · Member · May 4, 2018 at 5:26 pm
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    PS: The easiest way to refresh a site is with an up to date responsive theme. The choice of available WordPress.com free or Premium themes for free/Personal/Premium plans are here: https://wordpress.com/themes (note that the use of Premium themes is included in the price of the Premium plan). If the Themeforest theme you like doesn’t already have a WordPress.com version here then it was designed for use with the WordPress.org software. It could be used here if you upgraded to the WordPress.com Business plan. https://wordpress.com/pricing/

  • Unknown's avatar
    timethief · Member · May 4, 2018 at 5:31 pm
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    @themagicrobot
    Thank you so much. I read right over the theme forest bit above.


    @jannelle

    I apologize for my first response.

    You cannot use any third party theme on any wordpress.COM hosted site unless you have a Business plan on the site in question.
    Uploading Custom Themes or Third Party Themes
    http://en.support.wordpress.com/themes/adding-new-themes/
    https://wordpress.com/pricing/

  • The topic ‘I want to reboot a previous site. What are the steps I need to take?’ is closed to new replies.

Tags

  • Account Recovery
  • Uploading Custom Themes or Third Party Themes
  • wpcombusiness
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 8 years
  • Latest reply from jannelle

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